Articles

Archiver Section

• Warning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user opens the Archive page

  Versions / Builds Affected20140616 StatusResolved Problem SummaryWarning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user ...

• VSS based online backups fail with references to imapdb.fdb and updatescache.fdb

  Versions / Builds Affected20130704, 20130723 StatusResolved Problem SummaryVSS based online backups fail with references to imapdb.fdb and updatescache.fdb TT / JIRAID1728 How to IdentifyIf backing up...

• Users no longer have access to the mailboxes of other users

  Answer PROBLEM Users cannot access other users mailboxes anymore, although necessary entries had been made in the past under Configuration > Access Control. One or more entries under Configuration > A...

• Using the "move to subfolder" GFI MailEssentials action causes emails to bypass journaling in Exchange and not getting archived via GFI Archiver

  Versions / Builds AffectedAny StatusResolved Problem SummaryUsing the move to subfolder GFI MailEssentials action causes emails to bypass journaling in Exchange and not getting archived via GFI Archiv...

• Users might appear as UNKNOWN\username if a domain component part of the distinguished name in AD contains the string 'DC' itself

  Versions / Builds Affected20131111 StatusResolved Problem SummaryUsers might appear as UNKNOWN\username if a domain component part of the distinguished name in AD contains the string 'DC' itself TT / ...

• User cannot connect to the IMAP service if the PortChange tool was used to change ports

  Versions / Builds Affected20141117 (and potentially any other version) StatusResolved TT / JIRAID2942 How to IdentifyA user tries to connect to GFI Archiver via IMAP, but the connection fails. ..\IMAP...

• User account getting locked out by GFI Archiver ( ONLY)

  Answer PROBLEM A user account is getting locked out. Windows logs state that this is due to the following file: ..\GFI\Archiver\core\bin\marc.*.exe ENVIRONMENT GFI Archiver All supported environments ...

• Unclear layout in Import Export Tool when using the combination 'Exchange 2013' and 'Login as current user'

  Versions / Builds Affected20131111 StatusResolved Problem SummaryWhen using the Import Export Tool (IET) to export items from Exchange and you choose the combination 'Exchange 2013' and 'Login as curr...

• Unable to export emails using Import Export Tool from folders which end in a period (.)

  Answer PROBLEM The Import Export Tool (IET) fails to export emails from a mailbox subfolder ending in a period (.) in some cases. Example: IT Dept. ENVIRONMENT GFI Archiver All Supported Environments ...

• Unable to Access the GFI Archiver Configuration Page on the GFI Archiver Server When Using Internet Explorer

  Overview This article describes how to resolve the issue that occurs when a user with administrative rights is unable to access the GFI Archiver configuration page via Internet Explorer on the same se...