Articles

Archiver Section

• Troubleshooting Error 1722 – SetupHttpsLogin Failure During GFI Archiver 15.10 Upgrade

  Overview During the installation of GFI Archiver 15.10, the process fails with Error 1722, specifically at the SetupHttpsLogin custom action stage preventing you from loading Archiver.  Root Cause: Th...

• Upgrading Schema Version Failure During the Upgrade to GFI Archiver 15.10

  Overview: After upgrading to GFI Archiver version 15.10, some users may observe that the archive stores have not upgraded their schema version successfully. This can be verified via the Administration...

• 6201 Plugin DSScheduler reports exception. ERROR.DS.EWS Exception (Active Directory issue)

  Description Getting this event log error usually means the GFI Archiver is unable to communicate with the Journal Mailbox, possibly due to issues with Active Directory. Event ID 6201: Plugin DSSchedul...

• [Test] Enabling Database Auditing

  Overview Database activity auditing records all actions affecting the archive databases and stores the data in a SQL Server in the database MArcAudit. Follow the steps below to turn on database auditi...

• Setting Permissions for GFI Archiver in Microsoft Exchange 2003 Using MAPI

  Overview For GFI Archiver to sync items from Microsoft Exchange 2003 server using MAPI (Messaging Application Programming Interface) specific permissions are required. This article shares the process ...

• Launching Archiver Triggers HTTP Error 500.19 - Internal Server

  Overview When trying to access the Archiver configuration Site the following message is returned: HTTP Error 500.19 - Internal Server Error This message may appear from the host and when externally ac...

• Clearing the Notifications Queue Sent by MailArchiver

  Overview If you have incorrect SMTP settings configured in MailArchiver, restored messages and/or email notifications will be queued in the ..\MailArchiver\Core\SMTP folders and will be sent once the ...

• Allowing External Access to GFI MailArchiver

  Overview This article provides details about providing external access to GFI MailArchiver via the internet. Information Allowing external access to GFI MailArchiver is as simple as opening port 80 or...

• How MailArchiver Archives Shared Mailboxes

  Overview This article discusses how shared mailboxes are archived within GFI MailArchiver. Information Consider the following scenario, where User A has access to a Sales Mailbox such as sales@domain....

• BulkExport Error Failed to Connect the Remote Server Returned an Error: (500) Internal Server Error

  Overview Users cannot export emails to PST files using the Import Export Tool and get the following error message: BulkExport ERROR: Failed to connect: The remote server returned an error: (500) Inter...