Archiver Section
Overview When opening the web interface of Archiver in a browser the user gets logged in as a different user when using Windows Authentication. For example: The user John Smith logs into his Windows w...
Overview This article answers the query: Why do the archived drafts show the processing timestamp instead of when they were manually archived? Root Cause GFI Archiver evaluates the Sent date and the...
Overview This article answers the query: Why is the calendar view empty in GFI Archiver? Root Cause The calendar view is not populated by items like meeting request emails which are archived via the...
Overview This article explains why a clock icon is displayed next to the date in the message view of GFI Archiver. Information Support for multiple time zones was introduced in GFI Mail Archiver 201...
Overview This article explains why deleted emails are still shown in the database. Information When a message is deleted through the Archiver interface, the email is not immediately purged if there ar...
Overview This article answers the query: Why users do not see their emails in Archiver non-Exchange environments, like Microsoft 365 (previously known as Office 365)? DISCLAIMER: The personal contact ...
Overview This article answers the query: Why are imported emails archived for all recipients rather than only the specified user? Information When importing emails into Archivers, owners automatically...
Overview This article lists the web browsers supported by Archiver. Information Archiver supports the following browsers: Microsoft Internet Explorer 8 or later. Mozilla Firefox. Google Chrome. Apple ...
Overview This article answers the query: Which IMAP (Internet Message Access Protocol) clients are supported by GFI Archiver? Information The following clients are supported: Android email applicatio...
Answer PROBLEM Reports in certain languages are showing garbled characters. ENVIRONMENT GFI Archiver Non-English Operating Systems SOLUTION When upgrading to a newer version of GFI Archiver, installat...