Archiver Section
Versions / Builds Affected20150218 (but potentially any) StatusOpen TT / JIRAID3010 How to IdentifyIt appears that the more Shared Mailboxes entries are defined under [Configuration > Access Control] ...
Answer PROBLEMWhen creating a Volume Shadow Copy (VSS) based backup which includes GFI Archiver's VSS components the backup might fail if GFI Archiver fails to connect to the Microsoft SQL server inst...
Answer PROBLEM You try to add an entry under Configuration > Access Control, but the drop downlist does not populate with the user account you are looking for. The user you are trying to add does exis...
Overview This article provides a solution to situations when the Search service tries to index an email with a password protected RAR file but got caught in a loop and is using 100% CPU load. Informat...
Overview This article's solution applies to situations when you are exporting items from GFI Archiver using the Import Export Tool, but find that the Download to PST option is grayed out. Environment ...
Overview The customer is experiencing confusion regarding the setup of a shared mailbox for archiving purposes with GFI Archiver in Microsoft 365. The main issue is whether a licensed user mailbox is ...
Overview You are experiencing an issue where Archiver is not archiving emails and you noticed that the journal mailbox is continuously increasing in count; no emails are being processed/consumed from ...
Overview The customer may experience an issue where their Archive Stores point to an unreachable server after moving their binary files to a new server. They may encounter an error message stating, Th...
Overview Users of GFI Archiver may encounter two main issues. The first is an 'error processing email' alert, which halts the archiving process. This issue often persists even after upgrading to Archi...
Overview This article addresses a critical vulnerability in the GFI Archiver software, specifically relating to an outdated component, Telerik.Web.UI.DLL, in version 15.6. The affected DLL version is ...