Articles

Archiver Section

• Can I deploy the Outlook Connector with its data path root set to a network location?

  AnswerThe Outlook Connector cannot be deployed with its data path root set to a network location. This is due to a limitation of the local cache database which is used to store data on the client mach...

• Can Archiver be accessed via the Internet?

  Answer Archiver exposes certain features via a web site which is hosted in Windows' web server, Internet Information Services (IIS). For example, the administrator can configure the application and ge...

• Can emails from disabled user accounts be imported into GFI Archiver?

  Answer When exporting emails from Microsoft Exchange into GFI Archiver via the Import Export Tool (IET) and using the option Mailbox and Folder Selection > All mailboxes and folders, mailboxes of disa...

• Can a single GFI Archiver installation archive from multiple Microsoft Exchange servers?

  Overview This article explains how to configure the Archiver server for archiving from multiple sources, including multiple exchange servers.   Solution Customers may wish to run a single Archiver ser...

• BIX Files in the Binary Folder Increase Disproportionately Higher Than Emails in the Database

  Overview The total amount of BIX files in the binary folder is disproportionately higher than emails in the database itself. For example, the binary folder of Archive Store 2012 Nov - Dec holds 1 mill...

• Calendar Items Might Get Unintentionally Associated and Deleted If an Email Retention Policy Which Uses the Body Criteria Is Configured in GFI MailArchiver

  Overview A Retention Policy which uses the body criteria catches Calendar items which can have unintended effects:  Calendar items appear in MARC, or they appear and get unintentionally deleted after ...

• Are MailInsights reports archived by GFI Archiver?

  Answer When a MailInsights report is requested, the requesting user is sent two emails: one stating that the report has been requested and one with the MailInsights report attached to it. GFI Archiver...

• Performance Enhancing Tips and Best Practices for Archiver

  Overview This article provides some tips and best practices that can help enhance the performance of Archiver. Information General It is recommended to use Microsoft SQL as a Database Backend. If you ...

• Archives Stores Are Not Being Created When They Are Hosted on a Compressed Drive

  Overview Archives stores are not being created. The file ..\GFI\Store\Debuglogs\ManagementProviders.log shows the following information: 2013-05-07,11:22:00,624,1,#00000B1C,#0000000B,error ,Management...

• SQL Databases Are Stuck in Recovery Pending Mode

  Overview Archiver SQL databases show as being in Recovery Pending mode when viewed in SQL Management Studio. Solution As a solution, you can run the following command and replace *Database Name* with ...