Articles

Archiver Section

• Error: 'The ExtendedProtectionPolicy.PolicyEnforcement values do not match. IIS has a value of WhenSupported while the WCF Transport has a value of Never.'

  Overview This article describes the error and its resolution when clients like the File Archive Assistant or the Archive Assistant fail to connect to the server with a generic error. For example, the ...

• Error: 'The credentials supplied are incorrect' When Upgrading SQL Database Schema

  Overview This article describes the error and its resolution, which occurs when attempting to upgrade the database schema for a Archiver SQL database using the Archiver Bulk Schema Upgrader. The follo...

• Error: 'The connection name 'LocalSqlServer' was not found in the applications configuration or the connection string is empty'

  Overview This article describes the issue and its resolution when the following error is displayed while loading the web interface of GFI Archiver: Server Error in '/Archiver' Application. Configurati...

• Error: 'The caller was not authenticated by the service' When Loading the GFI MailArchiver Web Interface

  Overview This article describes the issue and its resolution, which occurs when loading the GFI MailArchiver web interface. The web interface loads successfully as an administrator; however, the follo...

• Error: 'The Archived Data Location does not match the database you are trying to attach' When Attaching or Editing an Archive Store

  Overview This article describes the error and its resolution which occurs when attaching or editing an Archive Store which uses a binary folder and one of the following error is displayed. Debug loggi...

• Error: 'Store Synchronisation failed: System.IO.FileLoadException: file or assembly MArc.ConfigurationService.Base, ...' When Attempting to Index

  Overview This article describes the error and its resolution, which occurs when items are not getting indexed. Upon investigation, it is found that there is a ref-def-mismatch. This is an uncommon and...

• Error: 'Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out' When Searching via the Search Page of the Outlook Connector

  Overview This article describes the script error and its resolution which is displayed after 90 or 500 seconds when searching via the search page of the Microsoft Outlook Connector: Line: x Char: y Er...

• Error: 'Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed'

  Overview When trying to run a search from the Web Interface, the operation fails and the following error is received: Sys.WebForms.PageRequestManagerParserErrorException: The message received from the...

• Error: 'Synchronization failed (An error occurred while communicating with the GFI MailArchiver server.)' When the Mailbox Contains a High Amount of Files for the User

  Overview This article describes the error and its resolution, which occurs when the File Archive Assistant synchronizes, and the mailbox contains a high amount of files for the use. Error: 'Synchroniz...

• Error: 'Store test failed: Returned failed' when opening the web page and the FDB file of a Firebird Archive Store is not present in the configured location

  Overview This article describes the error and its resolution wheich occurs when opening the web page and the FDB file of a Firebird Archive Store is not present in the configured location: Error: 'Sto...