Articles

Archiver Section

• GFI Archiver Mailbox Folder Structure Retrieval does not synchronize large mailboxes

  Answer PROBLEM Large mailboxes are failing to have their folder structure synchronized in GFI Archiver. ENVIRONMENT GFI Archiver All Supported Environments SOLUTION Perform the following procedure to ...

• GFI Archiver is counting more users than what is entered into the Archive Restrictions configuration

  Answer PROBLEM GFI Archiver is counting more users than what is entered into the Archive Restrictions configuration. For example: An inclusion list is configured The environment contains 50 users in t...

• Archiver is continually creating empty Microsoft SQL Server databases if the model database is configured to create databases with 1GB in size or more

  PROBLEM Archiver creates an endless amount databases on the Microsoft SQL Server until there is no disk space left on the drive which holds the database files (MDF/LDF). The debug log ..\Store\Debuglo...

• Archiver is continually creating empty Microsoft SQL Server databases and Archive Stores

  Answer PROBLEM Archiver continually creates empty Microsoft SQL databases and Archive Stores, if the free disk space on the Microsoft SQL Server runs below 1.1GB. ENVIRONMENT Archiver Using Microsoft ...

• GFI Archiver is causing the Microsoft Exchange server's IIS to fill with logs ( ONLY)

  Answer GFI Archiver makes heavy use of EWS.    Yes, this indeed generates a high amount of IIS logs. Depending on the size of the environment this can become quite large. This is normal behavior, but ...

• GFI Archiver cannot process emails due to third party applications removing files

  Answer PROBLEM The Windows Application Event Log lists warnings similar to:   Event ID: 6310 Plugin LogScheduler reports exception. Logging: Submit failed. Additional info: Could not find file 'C:\Pro...

• GFI Archiver 12.4 (build 20180528) release note

  DescriptionGFI Archiver 12.4 (build 20180528) is available for download. GFI Archiver is a unified archiving solution for files, emails and calendar items. Upgrading from previous versions is supporte...

• GFI Archiver 12.3 release notes

  Description GFI Archiver 12.3 (build 20171225) is available for download. This is a maintenance release with fixes and also third-party components have been updated to the latest version. New/updated ...

• GFI Archiver 12.2 (build 20170623) release notes

  Answer GFI Archiver 12.2 (build 20170623) is available for download. GFI Archiver is a unified archiving solution for files, emails and calendar items. Upgrading from previous versions is supported an...

• General Settings > Check Now does not find that newer version is available on systems with a comma as a decimal separator (e.g. German)

  Versions / Builds Affected20130704, 20130723, 20131111 StatusResolved Problem SummaryGeneral Settings > Check Now does not find that newer version is available on systems with a comma as a decimal sep...