Articles

Archiver Section

• Hiding the BCC Field in the Email View Window of GFI Archiver

  Overview When an email is visible in GFI Archiver, any recipients in that email are shown, even those recipients in the BCC field. The BCC field can be hidden for normal email users. This article desc...

• Gathering Troubleshooter Logs for Outlook Connector

  Overview This article describes the steps to gather Troubleshooter Logs for issues in the Outlook Connector. Recreate the issue and take screenshots of any details that relate to the recurrence. Liste...

• Forcefully Resynchronize User Mailbox for Mailbox Folder Structure Retrieval

  Overview This article describes the process to forcefully resynchronize the whole user mailbox for the Mailbox Folder Structure Retrieval. Process To resynchronize forcefully, follow the steps as ment...

• Finding Internet Headers in Microsoft Outlook

  Overview This article describes the process to find Internet Headers in Microsoft Outlook and using them in the reply of emails. Process Microsoft Outlook 2010/2013 Open the Message in Outlook. Click ...

• Fetching Items Using the Database ID and Message ID from GFI Archiver Archive Stores

  Overview GFI Archiver uniquely identifies every message in the archive stores with a unique identifier consisting of two parts: [DatabaseID]: It refers to the database GUID unique identifier. It is as...

• Increasing Microsoft SQL Server and WCF Timeout Values in Archiver

  Overview This article describes the process to increase the timeout values for Microsoft SQL Server, WCF and ASPNET in Archiver. If requests are not responded to in expected time frames from one modul...

• Exporting Emails from Archiver

  Overview There are different ways to export emails from Archiver, which are used in different situations. This article provides information regarding these different ways to export emails. Information...

• Exporting All Items from an Archive Store into EML Format Without Using the Import Export Tool

  Overview This article describes the process to export all items from an Archive Store into EML (MIME) formatted files without using the Import Export Tool. It demonstrates how the Archiver Import Serv...

• Excluding Microsoft Outlook Stores from Being Archived by the GFI Archiver Archive Assistant

  Overview The GFI Archiver Archive Assistant is configured to automatically archive all emails found within Microsoft Outlook stores (for example IMAP / PST / Microsoft Exchange mailboxes). It is possi...

• How to enable journaling in Microsoft Exchange 2003

  AnswerGFI Archiver relies on journaling in order to process emails for archiving. Microsoft Exchange journaling allows for a copy of every message that passes through the server to be sent to a specif...