Articles

Archiver Section

• Including a Subset of Users in GFI Archiver Folder Structure Retrieval

  Overview This article describes the settings to include a subset of users in the GFI Archiver Folder Structure Retrieval feature. Certain GFI Archiver deployments (such as in large organizations or wh...

• Importing Old Emails of a Deleted User from .pst Files

  Overview This article describes the process to import old emails contained within .PST files of a user who has been deleted or disabled within Active Directory. Environment GFI Archiver All supported ...

• Importing EML files into GFI Archiver

  Overview This article describes the process to import EML files into GFI Archiver. Process Open the command prompt. Use the cd command to navigate to the directory with the EML files. Execute the foll...

• Importing Emails from a Particular Folder Using the Import-Export Tool

  Overview This article describes the process to import emails from a particular folder only by using the Import-Export Tool. Process Follow the steps mentioned below to import emails: Start the Import-...

• Identifying Version Details of Archiver and Its Components

  Overview Archiver contains different components. Each of them can have different version numbers. This article explains which versions belong to each other and how to identify which version is in use....

• Identifying Emails Previously Exported from Microsoft Exchange by the Import Export Tool

  Overview This article describes the identification criteria for emails previously exported from Microsoft Exchange by the Import-Export Tool. Information The Import Export Tool (IET) can be used to ex...

• Hiding Client Access Tab from the Web Page

  Overview This article details the process to hide the Client Access tab. Neither administrator nor regular users will be able to see the tab once it is hidden. Process Note: This procedure requires to...

• Hiding the BCC Field in the Email View Window of GFI Archiver

  Overview When an email is visible in GFI Archiver, any recipients in that email are shown, even those recipients in the BCC field. The BCC field can be hidden for normal email users. This article desc...

• Gathering Troubleshooter Logs for Outlook Connector

  Overview This article describes the steps to gather Troubleshooter Logs for issues in the Outlook Connector. Recreate the issue and take screenshots of any details that relate to the recurrence. Liste...

• Forcefully Resynchronize User Mailbox for Mailbox Folder Structure Retrieval

  Overview This article describes the process to forcefully resynchronize the whole user mailbox for the Mailbox Folder Structure Retrieval. Process To resynchronize forcefully, follow the steps as ment...