Error When attempting to start, stop or pause a GFI Archiver service, one of the following error messages is encountered: Error 1053: The service did not respond to the start or control request in a t...
Overview This article provides a solution to the Initialization Error that occurs when opening the new Archiver UI via the web console Diagnosis As of Archiver 15 a new version of the Archiver Con...
Overview Archiver keeps asking for authentication but never allows access to the web interface regardless of credentials being valid. Diagnosis If users repeatedly attempt log in to the Archiver web ...
Overview When accessing the MailArchiver web interface, a specific user receives the following error: Non controlled 500 error. Please try test manually! Other users are still able to access the conso...
Overview Users are being prompted to enter credentials every time they try to connect to the web interface console as if they are in Forms mode when Windows Authentication is selected. Once credential...
Overview Administrators may notice that the Configuration tab is missing when logging in to the Archiver console. This article provides a solution to restore access to the missing Configuration tab. N...
Overview This article provides a solution to the web error 'Error 503. The service is unavailable' after performing an installation or upgrade of Archiver Diagnosis After upgrading from an earlier ver...
Overview The web interface gets stuck when loading and accessing the security test (http://<serverIP>/<ArchiverVirtualDirectory>/securitytest.ashx) and returns the following errors: Windows 2008 Error...
Overview When accessing the Archiver web interface, you might encounter the following error: HTTP 500 Internal Server Error: The Website cannot display the page. This article provides information abou...
Overview When accessing the Archiver web interface, you receive the following error: HTTP 404 Not Found: The webpage cannot be found. Diagnosis The Archiver files could not be found because the web si...
