Resolving GFI Archiver Web Portal Access Issues Post-Upgrade

Solution

Follow these steps to resolve the issues with GFI Archiver:

1. Upgrade to Version 15.10:
   • Download the latest GFI Archiver setup from the official GFI website.
   • Install it to a clean, empty program folder.
2. Ensure PowerShell Script Execution:
   • Open Windows PowerShell as Administrator.
   • Run the command:

     Set-Location "C:\Program Files\GFI\Archiver"
     powershell.exe -ExecutionPolicy Bypass -File "C:\Program Files\GFI\Archiver\register-https-login.ps1"

   • Check for any output or error messages.
3. Path Validation:
   • Ensure the script exists at:

     C:\Program Files\GFI\Archiver\register-https-login.ps1

4. Unblock and Re-run the Script:
   • Right-click the file, select properties, and check Unblock. Click OK.
   • Re-run the Archiver installer as Administrator.
5. Adjust PowerShell Execution Policy:
   • Run:

     Get-ExecutionPolicy
     Set-ExecutionPolicy RemoteSigned -Scope LocalMachine

6. Enable Script Logging:
   • Temporarily enable script logging to capture the failing line:

     Set-PSDebug -Trace 1

7. Check Logs for Errors:
   • Open Event Viewer → Applications and Services Logs → Microsoft → Windows → PowerShell → Operational.
   • Look for errors at the same timestamp.

Important: Ensure no old program directories are restored before installation is complete and the portal is functional. Only use data restores for mailbox stores or configuration files if necessary and once the program installation is proven healthy.