Central KB

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Latest activity by Central KB
  • Central KB created an article,

    Editing Account Details

    Overview GFI Software personnel uses the account details stored in the GFI Accounts Portal to let you know about product releases, system issues, press releases and other types of beneficial inform...

  • Central KB created an article,

    Creating Account on Support Portal

    Overview This article describes the process to create an account on the Support Portal in order to submit service requests or get ticket updates. Note: If you are using the Support Portal for the f...

  • Central KB created an article,

    Deleting Unwanted Archive Stores

    Overview The article details the process to delete unwanted archives. Customers often delete the old archives and get rid of them. Process To remove all data files for a specific store, we need to ...

  • Central KB created an article,

    Error: 'An unknown error occurred, error code: 0x80040107' While Adding the GFI Archiver Folder to MS Outlook.

    Overview Windows 10 users report a standard error while attempting to add the GFI Archiver plugin for MS Outlook. Following error message is produced while adding the GFI Archiver folder: An unknow...

  • Central KB created an article,

    Transfering Archived Data from One Server to Another

    Overview This article provides the steps required to move the GFI Archiver to a new server. Keep in mind that you can move the archive stores one by one, as explained in the process herein, startin...

  • Central KB created an article,

    Launching Archiver Triggers HTTP Error 500.19 - Internal Server

    Overview When trying to access the Archiver configuration Site the following message is returned: "HTTP Error 500.19 - Internal Server Error" This message may appear from the host and when exte...

  • Central KB created an article,

    Working with Archived Items in Archiver

    Overview This article shares information about different actions that can be performed on archived items or files, whether they are emails or calendar items. Information Within the Archiver Arch...

  • Central KB created an article,

    Configuring Deletion for Archived Items in Archiver

    Overview This article shares information about enabling the deletion feature for archived items in Archiver. This is only available to users with delete permissions. IMPORTANT: Enabling this feat...

  • Central KB created an article,

    Browsing Archived Items in Archiver

    Overview This article shares information about browsing options for archived items in Archiver. Information From Archiver, select Archive tab to view archived items for all the mailboxes that you...

  • Central KB created an article,

    Configuring Legal Hold for Deletion of Archived Items in GFI Archiver

    Overview This article shares information about enabling the 'Legal Hold' on the deletion of archived items in GFI Archiver.  IMPORTANT: Use this feature with caution, since emails are immediately d...