Central KB
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Activity overview
Latest activity by Central KB-
Central KB created an article,
Editing Account Details
Overview GFI Software personnel uses the account details stored in the GFI Accounts Portal to let you know about product releases, system issues, press releases and other types of beneficial inform...
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Central KB created an article,
Creating Account on Support Portal
Overview This article describes the process to create an account on the Support Portal in order to submit service requests or get ticket updates. Note: If you are using the Support Portal for the f...
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Central KB created an article,
EWS Is Not Connecting to Office 365 Journal Mailbox in Archiver
Overview You might encounter the issue of not being able to connect to Office 365 Journal Mailbox in Archiver UI > Configuration > Mail servers to archive. This article explains the process to esta...
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Central KB created an article,
Error: 'An unknown error occurred, error code: 0x80040107' While Adding the GFI Archiver Folder to MS Outlook.
Overview Windows 10 users report a standard error while attempting to add the GFI Archiver plugin for MS Outlook. Following error message is produced while adding the GFI Archiver folder: An unknow...
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Central KB created an article,
Launching Archiver Triggers HTTP Error 500.19 - Internal Server
Overview When trying to access the Archiver configuration Site the following message is returned: "HTTP Error 500.19 - Internal Server Error" This message may appear from the host and when ext...
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Central KB created an article,
Working with Archived Items in Archiver
Overview This article shares information about different actions that can be performed on archived items or files, whether they are emails or calendar items. Information Within the Archiver Arch...
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Central KB created an article,
Configuring Deletion for Archived Items in Archiver
Overview This article shares information about enabling the deletion feature for archived items in Archiver. This is only available to users with delete permissions. IMPORTANT: Enabling this feat...
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Central KB created an article,
Browsing Archived Items in Archiver
Overview This article shares information about browsing options for archived items in Archiver. Information From Archiver, select Archive tab to view archived items for all the mailboxes that you...
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Central KB created an article,
Configuring Legal Hold for Deletion of Archived Items in GFI Archiver
Overview This article shares information about enabling the 'Legal Hold' on the deletion of archived items in GFI Archiver. IMPORTANT: Use this feature with caution, since emails are immediately d...
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Central KB created an article,
Configuring Rule to Disable Read Receipts Notifications for Incoming Emails in Office 365 Mailbox
Overview This article explains how to set up a rule to disable or send responses to any 'read receipt' requests in Microsoft Office 365 Mailbox. Process Follow these steps to disable: Log in in...