Raymond Guirguis
- Total activity 16
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Activity overview
Latest activity by Raymond Guirguis-
Raymond Guirguis created an article,
Large Emails are not archived and moved to GFIFailedEmails folder in Exchange
Overview Customers may experience an issue with a large number of failed emails in the GFIFailedEmails folder, particularly if these emails are over 60 MB in size. As mentioned in the article Confi...
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Raymond Guirguis created an article,
Troubleshooting FSR Error: Could not test connection. Details: Failed to start process
Overview Customers may encounter an error during the folder structure retrieval process in the GFI Archiver system. The error message displayed is `Could not test connection. Details: Failed to sta...
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Raymond Guirguis created an article,
Time zone difference in the emails on the GFI Archiver web page
Overview Users might report a time zone difference when checking emails on the GFI Archiver web page, when compared to the actual timestamp of the emails. This issue is not related to the server's ...
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Raymond Guirguis created an article,
Troubleshooting SQL Server: Handling Multiple/Duplicate Databases for a single Archive store
Overview Archiver might stop Archiving emails for emails sent in a specific time interval, and admin notices that SQL Server created multiple databases for the same Archive Store covering that peri...
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Raymond Guirguis created an article,
Importing Emails in GFI Archiver
Overview This article answers the query 'What are the different options to import emails into GFI Archiver?' and shares general information for email import on server-side and the client-side. I...
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Raymond Guirguis created an article,
Troubleshooting HTTP Error and site unreachable in GFI Archiver
Overview If you are experiencing an HTTP error when trying to connect to the GFI server from Web interface and from the File Archive assistant, preventing you from logging into GFI Archiver, this c...
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Raymond Guirguis created an article,
How to Make the Best Use of GFI Archiver ATLAS Support Chat
Having the possibility of an AI chat specialized in Archiver to answer your questions and solve your issues can significantly reduce the time for you to get help. Even in cases where ATLAS cannot s...