This article describes how to reach out to the Sales Team for any queries within their scope of support.
Be prepared to provide the following information:
- The name and company of the person who purchased the license
- Your license key
- The purchased date
- The invoice issued by your Sales Partner
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Renew licenses
- Plan Upgrades
- Combine multiple license keys
Specific contact information for Sales varies depending on region or country.
To contact Sales email Sales@GFI.com or review the following steps:
Navigate to the Contact Us Site.
Select a Country or Region.
Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.