Issue
While importing items into GFI Archiver, users may find that items in
..\GFI\Archiver\MAIS\Pickup are being processed quickly. The folder..\GFI\Archiver\MAIS\Queue is growing in size, building up a backlog and containing a very high number of files. This potentially causes disk space to run low.Environment
- GFI Archiver
- Any supported environments
Root Cause
Items in ..\GFI\Archiver\MAIS\Pickup are processed faster than items in ..\Archiver\MAIS\Queue
Resolution
Users can configure a threshold for the number of files placed in
..\GFI\Archiver\MAIS\Pickup. While this threshold is exceeded, the import tools pause to place new files into this folder.When upgrading to a newer version of GFI Archiver, installation files mentioned in this procedure will be overwritten with default versions making the changes void and ineffective. It is, therefore, suggested to keep a record of this procedure and follow it once again directly after upgrading to keep this functionality intact.
This procedure requires to edit files manually. If edited incorrectly, it can leave the server in a non-operational state. Please keep backups of any file which is edited throughout this article before saving any changes to them.
- Stop the GFI Archiver Import service.
- Open the folder
..\GFI\Archiver\MAIS\Data. - Create a backup of the file SSettings.xml
- Open the file SSettings.xml using Notepad.
- Locate the line reading:
<Pickup enabled="true" threshold="300" />- To process the backlog in
..\GFI\Archiver\MAIS\Queue,edit the threshold value to a very low number (e.g. 5). - Once the backlog is processed, edit the threshold value to a low number (e.g. 25).
NOTE: Do not set the threshold value to 1.
- To process the backlog in
- Start the GFI Archiver Import service.
- Monitor the situation.
Confirmation: Items in ..\GFI\Archiver\MAIS\Pickup are processed normally again.