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Creating a Journal Mailbox in Microsoft® Exchange 2016

Author: Luis Fernandes Updated

Overview

GFI Archiver uses the journal feature of Microsoft® Exchange Server to get a copy of every email and store them in its Archive Stores.

The process of adding a new journal address consists of two steps:

  1. Create a new mailbox dedicated to the journal.
  2. Configure journal in Microsoft® Exchange.

Select the journal type that is available on your Microsoft Exchange Server. For more information refer to Preparing the Journal Mailbox in Microsoft® Exchange Server 2007/2010/2013/2016.

Process

Setup Standard Journal

  1. Create a New Journal Mailbox.

    1. Launch Microsoft® Exchange Admin Center.

    2. Click recipients node.

    3. Under Mailboxes, select New from the toolbar.

    4. Select user mailbox and enter the details for the new user to which the new journal mailbox will be assigned.

    5. Click Save.

  2. Configure Standard Journal.

    1. Launch Microsoft® Exchange admin center.

    2. Click the servers node, then click on the databases node.

    3. Select an existing Mailbox Database and click Edit from the toolbar.

    4. Click the Maintenance node.

    5. In the Journal recipient field, click browse and select the Journal mailbox created in Step 1 above.

    6. Click Save.

Setup Premium Journal

  1. Create a New Journal Mailbox

    1. Launch Microsoft® Exchange Admin Center.

    2. Click the recipients node.

    3. Under Mailboxes, select New from the toolbar.

    4. Select user mailbox and enter the details for the new user to which the new journaling mailbox is assigned.

    5. Click Save.

  2. Configure Premium Journal

    1. Launch the Microsoft® Exchange admin center.

    2. Navigate to Compliance management > Journal rules.

    3. Click the + sign to add a new rule.

    4. Under the option Send journal reports to, enter the journal mailbox created in step 1.

    5. Under Name type a unique name for the rule.

    6. In the field If the message is sent or received from select one of the options available:

      Option

      Description

      Apply to all messages

      Select this option to have all Message archived. This option is preferred when your organization requires compliance.

      A Specific user or group

      Select this option to enable archiving to certain users or groups only. This option is optimal to limit storage usage. When this option is selected, use the next screen to choose a user or group.

    7. In the field Journal the following messages, select the scope of the journal rule from the drop-down field.

    8. Click Save.

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