Overview
By default, the Mailbox Folder Structure Retrieval skips the Junk E-Mail folder in a mailbox, and therefore, the folder is not synchronized. This article provides the required steps to synchronize the Junk E-Mail folder in GFI Archiver.
Process
IMPORTANT: Please create a backup of any file before editing it.
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Open the GFI Archiver web site.
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Navigate to Configuration > Mailbox Folder Structure Retrieval.
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Determine which protocol is configured (whether it is EWS or MAPI).
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Open the
..\GFI\Archiver\Core\Data\
folder. -
Depending on which protocol is configured for Mailbox Folder Structure Retrieval, open either of the following files with a text editor, e.g., Notepad:
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EWS protocol: EWSPollingSettings.xml
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MAPI protocol: ExPollingSettings.xml
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Delete the
<int>23</int>
line. -
Save a close the file.
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Restart the GFI Archiver Core Service from the services console.
Below, you will find a complete list of unsynchronized folders with their respective ID number from the above XML files:
Unsynchronized Folders |
Folder ID |
FolderDeletedItems |
3 |
FolderOutbox |
4 |
FolderCalendar |
9 |
FolderContacts |
10 |
FolderJournal |
11 |
FolderNotes |
12 |
FolderDrafts |
13 |
PublicFoldersAllPublicFolders |
16 |
FolderConflicts |
18 |
FolderConflicts |
19 |
FolderSyncIssues |
20 |
FolderLocalFailures |
21 |
FolderServerFailures |
22 |
FolderJunk |
23 |
FolderRssSubscriptions |
25 |
FolderToDo |
28 |
FolderManagedEmail |
29 |