Overview 

This article resolves an issue where the Outlook Connector is not synchronizing while the laptop is running on battery power.

Information

Environment

• GFI Archiver
• Outlook Connector
• A laptop which runs on battery power 

Root Cause

By default, the Outlook Connector will not synchronize while running on battery power.

Process

1. Close all instances of Microsoft Outlook.

2. Navigate to either of the following paths, depending on the operating system:

   • Windows Vista or newer: C:\Users\username\AppData\Local\GFI\Archiver\

   • Windows XP: C:\Documents and Settings\username\Local Settings\Application Data\GFI\Archiver\

3. Open the GeneralSettings.xml file using a text editor.

4. In the list of elements, add a new element called IgnorePowerStatus and assign a value of 1, as follows:

   <IgnorePowerStatus>1</IgnorePowerStatus>

5. Save and close the GeneralSettings.xml file.

6. Re-open Microsoft Outlook and allow the synchronization to occur.