Answer
PROBLEM
A shortcut / bookmark pointing to the product website fails to open after upgrading to GFI MailArchiver 2011 or newer.
ENVIRONMENT
- GFI MailArchiver 2011 or newer
- All supported environments
SOLUTION
- Right click the shortcut
- Select the Web Document tab
- Ensure that the URL points to: http://servername/MailArchiver/
- Click Apply and then OK
- Open the shortcut
CAUSE
In GFI MailArchiver 2011 the default page was moved from http://servername/MailArchiver/main.aspx to archive.aspx. If the shortcut / bookmark points to main.aspx the site will not load in GFI MailArchiver 2011 or newer.