Versions / Builds Affected20131111
Problem SummaryIET skips read confirmation emails which have a message class other than IPM.Note
TT / JIRAID1834
How to IdentifyA customer would report that after using the IET to import emails into MARC some items (esp. some notification emails like read confirmations) are missing in MARC.
A regular email has the message class IPM.Note and the IET does process such emails.
Some notification emails (e.g. an internal read receipt on Exchange 2003) has a slightly different message class (REPORT.IPM.Note.IPNRN), but note that it does also contain the string IPM.Note. The IET does skip such an items and this is logged in skipfail.log as:
SKIP: NotEmailorAppointment REPORT.IPM.Note.IPNRN
The IET should process any item which has the string IPM.Note somewhere in its message class.
SKIP: NotEmailorAppointment IPM.Task
This item was skipped correctly as by design as it does NOT contain IPM.Note in its message class.
SKIP: NotEmailorAppointment REPORT.IPM.Note.DR
This item was skipped incorrectly as it contains IPM.Note as a substring.
References to message classes
Item Types and Message Classes
Workaround / Fix DetailsFixed in MARC2014 build 20140616
Required ActionsUpgrade to MARC2014 build 20140616 or newer