Warning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user opens the Archive page

Versions / Builds Affected

20140616

Status

Resolved

Problem Summary

Warning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user opens the Archive page

TT / JIRAID

2502

How to Identify

Typical symptom reported by the customer: Since upgrading to MARC 2014 build 20140616 the Application event log lists a high amount of warnings with event ID 1309 (source: ASP.NET) Note that such warnings can be common and that checking the content for this specific warning is very important to properly identify this known issue. Do only use this article if the exception message matches! The relevant part of the event to identify this known issue is: ----- RELEVANT PARTS OF THE EVENT ----- Event ID: 1309 Source: ASP.NET 4.0.30319.0 (note that this version number might differ slightly) Level: Warning ... Exception information: Exception type: InvalidOperationException Exception message: Script controls may not be registered before PreRender. ... Request information: Request URL: http://localhost/MailArchiver/User/Archive.aspx?getAdvState=1408604636415 Request path: /MailArchiver/User/Archive.aspx ... ---------- Here is the complete event for reference: ----- FULL EVENT ----- Log Name: Application Source: ASP.NET 4.0.30319.0 Date: 8/21/2014 8:03:56 AM Event ID: 1309 Task Category: Web Event Level: Warning Keywords: Classic Event code: 3005 Event message: An unhandled exception has occurred. Event time: 8/21/2014 8:03:56 AM Event time (UTC): 8/21/2014 7:03:56 AM Event ID: b7ea1aa845e04dddb0657e60c0f13f6e Event sequence: 1227 Event occurrence: 21 Event detail code: 0 Application information: Application domain: /LM/W3SVC/1/ROOT/MailArchiver-1-130528381165824845 Trust level: Full Application Virtual Path: /MailArchiver Application Path: C:\Program Files\GFI\MailArchiver\ASPNET\UI\ Machine name: SERVERNAME Process information: Process ID: 316 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: InvalidOperationException Exception message: Script controls may not be registered before PreRender. at System.Web.UI.ScriptControlManager.RegisterScriptControl[TScriptControl](TScriptControl scriptControl) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Request information: Request URL: http://localhost/MailArchiver/User/Archive.aspx?getAdvState=1408604636415 Request path: /MailArchiver/User/Archive.aspx User host address: ::1 User: DOMAIN\User Is authenticated: True Authentication Type: ADA\UnknownWindows Thread account name: NT AUTHORITY\NETWORK SERVICE Thread information: Thread ID: 24 Thread account name: NT AUTHORITY\NETWORK SERVICE Is impersonating: False Stack trace: at System.Web.UI.ScriptControlManager.RegisterScriptControl[TScriptControl](TScriptControl scriptControl) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Workaround / Fix Details

Fixed in MARC2015 build 20141117 ----- http://ftp.gfisoftware.com/patches/MARC2014/20140616/MARC2014_PATCH_20140917_2502.zip

Required Actions

Upgrade to the version mentioned in the fix section