Overview

This article shares information about enabling the deletion feature for archived items in Archiver. This is only available to users with delete permissions.

IMPORTANT:

• Enabling this feature may breach company policy or legal compliance related to email retention. Please review with concerned personnel before the configuration.
• If Legal Hold is enabled, Deletion is disabled until Legal Hold is removed. For more information, refer to Configuring Legal Hold.

Information

• The Deletion feature enables users to delete archived items from Archiver permanently.
  
  
• If enabled, an additional delete button is displayed in the Archive tab toolbar and the Mail View toolbar.
  
  
• Additionally, deletion is also possible from the Outlook Connector and email clients connected through IMAP (Internet Message Access Protocol).
  
  
• To be able to delete archived items, the user must also be assigned to a Role with the Delete Items permission. For more information, refer to Configuring Roles and Permissions.
  
  
• Follow these steps to configure the deletion feature:
  1. From the Configuration tab.
  2. Select Deletion.
  3.  Click Enable Deletion, which will prompt the following screen.
  4. If you want to retain a copy of the deleted item in the Archive Stores, check 'Leave a copy of the item in the Archive Stores accessible by a Full Access User'.
     • Retained items are only accessible by users with full access rights. 
     • If the checkbox remains unchecked, deleted items will be removed permanently from the Archive Stores.
     • User cannot delete items from a read-only Archive Store. Users are notified if delete fails.
       
       
  5. Check the 'I agree' checkbox.
     
     
  6. Click OK.