Adding email address of a distribution group to restriction list resolves members and adds 1 member only

Versions / Builds Affected

20131111, 20140616, 20141117

Status

Resolved

Problem Summary

Adding email address of a distribution group to restriction list resolves members and adds 1 member only

TT / JIRAID

2510

How to Identify

This issue is best described via these steps to reproduce: 1. Create a mail-enabled distribution group (e.g. give it the email address: workerscouncil@domain.com) 2. Add 5 members to the group (user1, user2, user3, user4 and user5) 3. Open the MARC website: Configuration > Archive Restrictions 4. Click on Change Settings and enable a mode (e.g. Exclude & Archive item for Active Directory users. Users in restriction list will not be able to view it) 5. Click on Manage Restrictions 6. Enter the email address of the distribution group (as per step 1: workerscouncil@domain.com) 7. Click on the Add button 8. Observe that the list does not get populated with the email address of the distribution group, but a single (random?) member of the group The customer would probably expect that the email address of the distribution group would have been added to the list instead of a single random member.

Workaround / Fix Details

Fixed in GFI Archiver 2015 SR1 build 20150218 Fix details: If the email address entered is of a distribution group, the email is not resolved and left as an email address ----- WORKAROUND (not applicable to all setups): If the purpose of the customer is to avoid archiving emails which are sent to a distribution group in this context ask him to create of a Retention Policy to accomplish this task.

Required Actions

Upgrade to the version mentioned above