Versions / Builds Affected
MARC 2013 or newer
With binary folders (bix files) being store on a WORM storage device (Write Once Read Many) archive store related pages do not load properly or extremely slow.
TT / JIRAID
How to Identify
- Customer has Archive Stores mounted into MARC that have their binary folder on a WORM storage device (Write Once Read Many) *
- The archive store pages load very slowly or not at all
- Archival might be affected too
* e.g. a device like this: EMC Centera (http://uk.emc.com/archiving/centera.htm)
There are no specific debug log entries that could clearly identify this situation.
Workaround / Fix Details
Upgrade to 20131111 or newer and add the following key to ..\MailArchiver\Store\Data\product.config:
Restart the MARC services
See workaround / fix section