AnswerTO TECHNICAL SUPPORT STAFF
The solution and cause sections of this article are unclear. It is suggested to consult with a Product Specialist if you encounter this situation through a case. The goal is to understand the situation leading to this error and to update the article.
The following error occurs when viewing Archive tab of GFI Archiver web interface:
Index was out of range must be non-negative and less than the size of the collection.
- GFI Archiver
- All supported environments
- Confirm that antivirus exclusions are in place
- Create a new index
- In some cases, removing the archive store and reattaching will be required
The index has become corrupt or unusable.