Answer

It is recommended to take a backup of the system before going through this procedure.

To remove the services:

1. Stop all GFI Archiver services
2. Use the following command to delete all GFI Archiver services: SC DELETE SERVICENAME

• MARCore
• MARIMAP
• MARMAIS
• MARSearch
• MARStore
• MARVSS

• The Services MMC (services.msc) can be used to check what GFI Archiver services exist and how they are named
• Older versions of the product had the version number in the services name, for example: MAR9Core or MAR9Store
• Version 2013 or older did have an additional service (Core2) which would need to be deleted too - for example: MAR9Core2

Registered files:

1. Open regedit.exe
   • If no other GFI Software products are installed, delete the 'GFI' key from HKLM\SOFTWARE
   • If other GFI Software products are installed, delete the HKLM\SOFTWARE\GFI\MARx

Notes

• If you have installed version 2013 or older on a 64bit machine, the path will be HKLM\SOFTWARE\WOW6432NODE\GFI\MARx
• X will stand for the version of the software)

From Add / remove programs:

1. Open regedit.exe
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products
3. The sub-keys of this key are a bunch of letters and numbers. Go through these keys are remove the ones which have "ProductName" equals GFI Archiver or GFI MailArchiver
4. Do the same for the following key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Web page in IIS:

1. Open: Internet Information Services (IIS) Manager
2. Navigate to: Servername > Sites > Site in which the product is located in
3. Remove any of the following applications if they exist:
   • Archiver
   • Archiver_Services
   • MailArchiver
   • MailArchiver_Services
4. Navigate to: Servername > Application Pools
5. Remove any of the following application pools if they exist:
   • ArchiverPool
   • ArchiverServicesPool
   • MailArchiverPool
   • MailArchiverServicesPool