It is important that a patch is only applied to the matching version of the product. Please verify which version of the product is installed before applying a patch. Installing a patch for a different version is likely to leave the installation in an inoperable state.
How to identify the version number of a GFI MailArchiver installation including its components
GFI MailArchiver 2013 R2 (build 20131111)
Mailbox Restore fails against Microsoft Exchange 2013.
GFI MailArchiver fails to add the journaling mailbox via IMAP when the Operating System locale is not set to English (e.g. Turkish).
Calender items, archived on releases before GFI MailArchiver 2013 R2, fail when being processed and exported via Mailbox Restore.
Error: '0137 Too many words retrieved in index' when searching using a date criteria and archive stores with a high number of emails (larger than 256k).
Indexing: The GFI MailArchiver Search module crashes due to a high amount of failed messages.
Error: 'The number of WaitHandles must be less than or equal to 64' when creating a VSS based backup.
GFI MailArchiver Import Export Tool: The "Overall Process" loading bar jumps to 100% and the "Finish" button is being shown while emails are being imported.
Calendar items might get unintentionally associated and deleted if an Email Retention Policy which uses the body criteria is configured in GFI MailArchiver.
The GFI MailArchiver Outlook Connector fails to synchronize certain emails due to the fact that when such emails were originally archived they had different ownership.
Due to certain .DOCX files, the MARC Search service will crash.
GFI MailArchiver 2013 SR1 (build 20130704 and 20130723)
When an email message fails, the GFI MailArchiver Import Export Tool will try to export the email again. The tool now features a retry limit of 3 times and when a message fails the total number of exported emails count will not be affected.
The GFI MailArchiver Outlook Connector fails to synchronize with certain user mailboxes. The following error will be triggered: 'Invalid insert or update value(s): object columns are constrained - no 2 table rows can have duplicate column values'.
The MailInsights 'Inactive Accounts Report' generated will display and include user accounts that have an archive restriction set. The restriction enabled is the one that prevents users from having their emails archived by GFI MailArchiver.
GFI MailArchiver Outlook Connector: A script error is encountered whenever a user tried to perform an advanced search that would involve multiple conditions.
MS Office 365: When email messages are downloaded from the journaling mailbox, they are not being deleted and will remain there. This will cause the journaling mailbox to reach its maximum size capacity and stop receiving new emails.
The GFI MailArchiver Import Export Tool will corrupt the message headers of certain emails when such emails are being imported into GFI MailArchiver from .PST files.
MailInsights Search Generators: Failure encountered when generating a MailInsights Report that involves the GFI MailArchiver Search module with an Archive Store that is out of date range and which is currently during merging state.
GFI MailArchiver 2013 (build 20130510)
GFI MailArchiver fails to index certain emails which leads to some temporary files to be collected under the ..\GFI MailArchiver\Search\Temp folder.
The GFI MailArchiver Outlook Connector will be displayed in English when installed on non-English Microsoft Outlook 2013 editions.