Saving changes to Configuration > General Settings > Version Check Settings fails and the error 'Could not connect with settings provided' is displayed.
The debug log DashboardCore.log reads:
The whole <UMPolling> section is missing.
The MArcSettings.xml file is corrupt.
Note: Technical support should assist when facing this issue
This procedure requires files to be edited manually. If edited incorrectly it can leave the server in a non-operational state. Please keep backups of any file which is edited throughout this article before saving any changes to them.
- Check ..\InstallationFolder\Core\Data\MArcSettings.xml for missing sections
- Stop all GFI Archiver services
- Add the missing section (for example, use a MArcSettings.xml from a fresh installation as a source)
- Start all GFI Archiver services