Versions / Builds Affected20131111
Problem SummaryWhen using the Import Export Tool (IET) to export items from Exchange and you choose the combination 'Exchange 2013' and 'Login as current user', the UI does not make it clear that one still needs to enter username and password.
TT / JIRAID1816
How to IdentifyWhen using the Import Export Tool (IET) to export items from Exchange you choose the combination of these options:
- Exchange 2013
- Login as current user
The fields for username and password under the 2nd radio button 'User other credentials' stay enabled and can be filled out.
See screenshot: http://ftp.gfisoftware.com/support/MARC/Skynet/8667-1.png
In fact, with this combination the username / password must be filled out in order to connect to Exchange 2013. If the fields are left blank (or an incorrect username and or password are entered), the connection will fail.
The issue is, that this is not clear that the username and password need to be filled out based on the layout of the UI.
Workaround / Fix DetailsFixed in MARC2014 build 20140616
When using the the combination 'Exchange 2013' and 'Login as current user' still fill out the username and password fields.
Required ActionsExplain that username and password need to be filled out.